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Apply for or replace a medal or veterans badge

Printable version

1. Apply for or replace an armed forces veterans badge

Use this service to apply for or replace an armed forces veterans badge. You can get a veterans badge for regular or reserve service in any of the UK armed forces:

  • Royal Navy or Royal Marines 
  • army
  • Royal Air Force (RAF)

You cannot apply if you:

  • only served in the cadet forces
  • served in the armed forces of another country
  • served alongside the UK armed forces, for example in the Canadian Navy or Royal Australian Air Force

There’s no fee if you’re applying for your first veterans badge, or if you’re replacing it for the first time.

Veterans badges are sent out automatically when someone leaves the armed forces. So if you’ve left recently, you do not need to apply. You should get your badge within 2 months.

If you’re applying on behalf of someone who’s died

You can only apply on behalf of a serviceperson who’s died if you get either:

How to apply 

You’ll be asked for:

  • service number
  • dates of service

But you can still apply without this information.

You can also download a veterans badge application form and send it in by post.

After you’ve applied 

You’ll usually get your veterans badge within 6 to 8 weeks of applying. 

Get help

Medals and veterans badges enquiries
Freephone (UK): 0800 085 3600
Telephone (from overseas): +44 141 224 3600
Find out about call charges

2. Apply for a medal

You can apply if you were awarded a medal for regular or reserve service in any of the following:

  • Royal Navy or Royal Marines
  • British Army
  • Royal Air Force (RAF)
  • Home Guard
  • Ministry of Defence (MOD)

You cannot apply if you served only in the cadet forces – contact cadet headquarters to apply.

You can also apply for someone else’s medal if:

  • you have a lasting power of attorney (LPA) for them
  • they have died and the MOD recognises you as their next of kin

If your medal has been stolen or destroyed, you can apply to replace a medal.

Which medals you can apply for

Find out the types of medal the MOD issues.

You can only apply for World War 1 medals if the original was returned and there’s a record of this in the National Archives. If you’re eligible to apply, you’ll need to download a medal application form, complete it and send it in by post.

What you’ll need

You’ll need details of your service including the dates you served. You may also need to provide evidence for RAF campaign medals, such as flight logs.

If you worked in support of the armed forces – for example, with the Ministry of Defence – you’ll need to provide your National Insurance number.

If you’re applying for someone else’s medal

You can apply on behalf of someone else if you have a lasting power of attorney. You’ll need digital evidence, for example a scan or photo of the LPA.

If the person has died, you’ll need:

  • a copy of their death certificate - unless they died in service or were born more than 116 years ago
  • details of their career, including service dates
  • to be their next of kin, as recognised by the MOD

You can only claim medals awarded to someone who has died if the MOD recognises you as their next of kin.

This is the spouse or civil partner, followed by the eldest child. If there’s no spouse or child, the eldest grandchild can apply.

If there’s no spouse, child or grandchild, the following order of eldest living relatives applies:

  • parent
  • sibling
  • niece or nephew
  • half-brother or half-sister
  • half-niece or half-nephew
  • grandparent
  • aunt or uncle
  • cousin
  • half-aunt or half-uncle
  • half-cousin

How to apply

It usually takes about 15 minutes to apply.

To apply online, you’ll need to prove your identity using °Ç¸ç³Ô¹Ï One Login.

You’ll be able to create a °Ç¸ç³Ô¹Ï One Login if you do not already have one.

To do this, you’ll need:

  • an email address
  • photo ID - for example, a UK passport or driving licence

You can also download a medal application form and send it in by post.

If you’re still serving, apply through your unit’s HR department.

After you’ve applied

We’ll process your application within 16 weeks. You’ll usually receive your medals in this time, but some applications take longer based on the information you provide.

You’ll be asked to .

Get help

If you need help with your application, email dbs-medals@mod.gov.uk.

Help from Veterans UK

Get help if you do not:

  • feel confident using a computer or mobile device
  • have internet access
  • have access to a device, such as a laptop or smartphone

Veterans UK
Email: veterans-uk@mod.gov.uk
Freephone (UK only): 0808 1914 218
Telephone (overseas): +44 1253 866 043
Monday to Friday, 8am to 5pm
Find out about call charges

3. Replace a medal

You can get a replacement medal from the Ministry of Defence (MOD) if your medal was stolen, damaged or destroyed, for example in a fire or flood.

The medal must have been awarded for service after World War 1.

You can also apply for someone else’s medal if:

  • you have a lasting power of attorney (LPA) for them
  • they have died and the MOD recognises you as their next of kin

You’ll have to pay for the replacement medal. The cost depends on the type of medal.

If your medal has been lost

You cannot get a replacement if you’ve lost your medal. You can buy replica medals from a medal manufacturer or medal dealer.

Apply for information about a medal for details of what was awarded, including any inscriptions.

What you’ll need

You’ll have to explain how the medal was stolen, damaged or destroyed. You’ll also need to provide a copy of either:

  • a police crime report
  • a successful insurance claim listing the individual medals

You’ll need details of your service including the dates you served.

If you earned your medal working in support of the armed forces - for example, as a civilian working for the Ministry of Defence - you’ll also need to give your National Insurance number.

You may also need to provide evidence for RAF campaign medals, such as flight logs.

If you’re applying for someone else’s medal

You can apply on behalf of someone else if you have a lasting power of attorney. You’ll need digital evidence, for example a scan or photo of the LPA.

If the person has died, you’ll need:

  • a copy of their death certificate - unless they died in service or were born more than 116 years ago
  • details of their career, including service dates
  • to be the next of kin, as recognised by the MOD

You can only replace medals awarded to someone who has died if the MOD recognises you as their next of kin. The rules for next of kin for replacement medals are:

  • the person’s spouse or civil partner has the first claim to the medal
  • if there’s no spouse or child, the parent can apply
  • if there’s no spouse or parent, the eldest child can apply

How to apply

It usually takes about 15 minutes to apply.

To apply online, you’ll need to prove your identity using °Ç¸ç³Ô¹Ï One Login.

You’ll be able to create a °Ç¸ç³Ô¹Ï One Login if you do not already have one.

To do this, you’ll need:

  • an email address
  • photo ID - for example, a UK passport or driving licence

You can also download a medal application form and send it in by post.

If you’re still serving, apply through your unit’s HR department.

After you’ve applied

The Ministry of Defence Medals Office will review your request. They’ll contact you, usually within 16 weeks, to tell you:

  • if there is a charge for the replacement medal
  • how to pay
  • how to return the original medal, if the one you’re replacing is damaged

You’ll usually receive your replacement medals in this time, but some applications take longer based on the information you provide.

You’ll be asked to .

Get help

If you need help with your application, email dbs-medals@mod.gov.uk.

Help from Veterans UK

Get help if you do not:

  • feel confident using a computer or mobile device
  • have internet access
  • have access to a device, such as a laptop or smartphone

Veterans UK
Email: veterans-uk@mod.gov.uk
Freephone (UK only): 0808 1914 218
Telephone (overseas): +44 1253 866 043
Monday to Friday, 8am to 5pm
Find out about call charges

4. Apply for information about a medal

Apply for medal information if you need:

  • a record of medals issued by the Ministry of Defence (MOD), including inscriptions
  • to check if someone qualifies for a specific medal

You can apply for medal information for regular or reserve service in the:

  • Royal Navy or Royal Marines
  • British Army
  • Royal Air Force (RAF)
  • Home Guard
  • Ministry of Defence

You can also apply for:

  • someone who has died
  • someone you have lasting power of attorney (LPA) for

You cannot apply if you served only in the cadet forces – contact cadet headquarters instead.

Which medals you can get information on

Find out the types of medal the Ministry of Defence (MOD) issues.

for information on World War 1 medals.

What you’ll need

You’ll need details of your service including the dates you served. You may also need to provide evidence for RAF campaign medals, such as flight logs.

If you worked in support of the armed forces - for example, as a civilian working with the Ministry of Defence - you’ll need to provide your National Insurance number.

If you’re applying for someone else’s medal information

You can apply for someone else’s medal information if you have a lasting power of attorney. You’ll need digital evidence, for example a scan or photo of the LPA.

If the person has died, you’ll need:

  • a copy of their death certificate - unless they died in service or were born more than 116 years ago
  • details of their career, including service dates

How to apply

It usually takes about 15 minutes to apply.

To apply online, you’ll need to prove your identity using °Ç¸ç³Ô¹Ï One Login if:

  • you’re applying for your own medal information
  • you have LPA for the person whose records you’re applying for

You’ll be able to create a °Ç¸ç³Ô¹Ï One Login if you do not already have one.

To do this, you’ll need:

  • an email address
  • photo ID - for example, a UK passport or driving licence

You do not need to prove your identity if you’re applying for the records of someone who has died.

You can also download a medal application form and send it by post.

If you’re still serving, apply through your unit’s HR department.

After you’ve applied

You’ll usually get your medal information within 16 weeks.

Get help with your application

If you need help with your application, email dbs-medals@mod.gov.uk.

Help from Veterans UK

Get help if you do not:

  • feel confident using a computer or mobile device
  • have internet access
  • have access to a device, such as a laptop or smartphone

Veterans UK
Email: veterans-uk@mod.gov.uk
Freephone (UK only): 0808 1914 218
Telephone (overseas): +44 1253 866 043
Monday to Friday, 8am to 5pm
Find out about call charges

5. Apply for a UK merchant seafarers veterans badge

You can apply for a UK merchant seafarers veterans badge if you:

  • were a Merchant Navy seafarer or fisherman
  • served in a vessel used to support the UK Armed Forces

If you’re applying on behalf of someone who’s died

You can only apply on behalf of a veteran who’s died if you get a War Widow’s or Widower’s Pension.

How to apply

You can apply for a badge through the .

Members of the Royal Fleet Auxiliary

If you’re a member of the Royal Fleet Auxiliary, apply for the armed forces veterans badge.

6. Apply for a UK merchant navy medal

You can apply for a UK merchant navy medal if you were a member of the merchant navy and you:

  • served in a vessel used to support the UK armed forces
  • meet the eligibility requirements for the medal you’re applying for

You can apply for someone else if either:

There’s a different process if you want to nominate someone for the Merchant Navy Medal for Meritorious Service.

Apply for someone else’s medal

Complete the .

You must upload a copy of their death certificate or of your lasting power of attorney.

You’ll also need to upload a copy of the page in their seaman’s discharge book that shows they were on the ship at the time.

If you do not have their seaman’s discharge book, you could upload a copy of either of the following:

  • any record of the ship’s movementsÌýÌý
  • any national archive documents

If the veteran has died, you must be the official next of kin. The general rules for the official next of kin are: 

  • the person’s spouse or civil partner has the first claim to the medal, and then the eldest child 
  • if there’s no spouse or child, the parent is entitled to apply 
  • if there’s no spouse, child or parent, the eldest grandchild is entitled to apply

Apply for your own medal

Complete the .

You’ll also need to upload a copy of the page in your seaman’s discharge book that shows you were on the ship at the time.

After you’ve applied

How long it takes to process your application depends on: 

  • the supporting documents you provide 
  • other evidence the team may need to process your application

Get help

Email the Registry of Shipping and Seamen if you need help with your application.

You can also ask for a paper form to apply by post. 

Registry of Shipping and Seamen 
seafarers.registry@mcga.gov.uk

Replace a lost or stolen medal

Contact the Registry of Shipping and Seamen if your medal is lost or has been stolen.

seafarers.registry@mcga.gov.ukÌýÌý
Telephone: 0333 399 0039
Monday to Friday, 7.30am to 5.30pm
Closed on bank holidays
Find out about call charges

7. If you want to appeal or complain

You can write to or email the Ministry of Defence (MOD) Medal Office if you want to:

  • appeal a decision
  • complain about how you’ve been treated

You should include any new evidence you have if you make an appeal.

MOD Medal Office
Innsworth House
Imjin Barracks
Gloucester
GL3 1HW

MOD Medal Office appeals
dbs-medals@mod.gov.uk

MOD Medal Office complaints
dbs-medals-complaints@mod.gov.uk