Tax credits: payment enquiries
Call or write to HMRC if you have had a 'notice to pay' an overpayment of tax credits and cannot pay the full amount.
Phone
Call HMRC if you鈥檙e finding it hard to repay a tax credits overpayment 鈥� you may get more time. You鈥檒l need your tax credits reference number.
If you have already been contacted by HMRC or a debt collection agency acting on their behalf, contact them using the details they鈥檝e given you.
Telephone: 0300 200 3800
Opening times: Monday to Friday, 8am to 5pm. Closed bank holidays.
Post
Send a cheque and your payslip to this address if you cannot make a payment any other way.
You do not need to include a street name, city name or PO box when writing to this address.
HMRC
Direct
BX5 5BD
United Kingdom
Find out聽the address to use if you鈥檙e using a courier instead of Royal Mail.
Related content
Guidance
HMRC contacts
Updates to this page
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The phone number to call HMRC about repayments of tax credits overpayments has been updated.
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The phone line opening times have changed from 8am to 6pm to 8am to 5pm.
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First published.