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Information and guidance for employment businesses and agencies

A collection of pages for employment businesses and agencies to use, to understand regulations and how to follow best practice.

GeneralÌýguidanceÌýfor employment businesses and agenciesÌý

Conduct Regulations 2003: guidance for employment agencies and employment businessesÌýÌý

Providing a ‘Key information document’ for agency workers: guidance for employment businessesÌýÌý

Employment agencies and businessesÌýÌý

Record keeping for employment agencies and businessesÌýÌý

General guidance for agency workersÌý

Your rights as an agency workerÌýÌý

Pay and work rights helpline and complaintsÌýÌý

Making a complaint to the Fair Work Agency (FWA) about your recruitment agencyÌýÌý

Key information document: guidance for agency workers paid through umbrella companiesÌýÌý

General guidance for entertainment and modelling agenciesÌý

Agents for professional sports personsÌýÌý

Charge fees as an entertainment and modelling agencyÌýÌý

Fair Work Agency employment agency compliance enforcementÌý

Fair Work Agency: enforcement policy statementÌýÌý

List of people banned from running an employment agency or businessÌýÌý

Sector specific guidanceÌýfor employment businesses and agenciesÌý

Fair Work Agency note: acting as an intermediary between persons seeking work and a hirerÌýÌý

Tutoring services: guidance for complying with Fair Work Agency (FWA) legislationÌýÌý

Fair Work Agency guidance for providers of interpreting servicesÌýÌý

Fair Work Agency note: direct engagement models of introduction in the recruitment sectorÌýÌý

Fair Work Agency note: Joint employment models in the recruitment sectorÌýÌý

Fair Work Agency guidance for providers of interpreting servicesÌýÌý

Code of practice for the international recruitment of health and social care personnelÌý

HM Revenue & Customs guidance on umbrella companiesÌý

Umbrella companiesÌý

Updates to this page

Published 22 June 2026