Key Performance Indicators (KPIs) for Governments Most Important Contracts - Collections
A list of Key Performance Indicators (KPIs) for central government鈥檚 most important contracts awarded under The Public Contracts Regulations 2015 (PCR 2015), and the performance of the supplier against those KPIs.
Contracts awarded under the Procurement Act 2023 (PA23) are published on the Find a Tender Service.
Published as part of the government鈥檚 commitment to increase transparency in the delivery of public services. The list will be updated quarterly as data becomes available.
Notes
- The published data represents a snapshot of up to four most relevant KPIs for the period shown and does not represent a comprehensive assessment of the performance of the service, the contract or the supplier.
- Each KPI has been rated as one of the following:
- Good 鈥� the supplier is meeting or exceeding the KPI targets that are set out within the contract.
- Approaching Target 鈥� the supplier is close to meeting the KPI targets that are set out within the contract.
- Requires Improvement 鈥� the performance of the supplier is below that of the KPIs targets that are set out within the contract.
- Inadequate - the performance of the supplier is significantly below that of the KPIs targets that are set out within the contract.
- Recorded elsewhere - data that is published by the department separately (link provided in Comments).鈥淥ther鈥� - may include a KPI that was not used during the period and was still active, a service that was temporarily suspended or a contract that is being handled by another department.
- Contracts that are in their mobilisation phase are not included in datasets until the procured service is live.
- The information is owned by the contracting authority identified in the data file and any queries on this information should be sent to them. Details can be found in聽Departments, agencies and public bodies.
- From the October-December 2020 data, published in May 2021, data is listed by KPI and not by contract.
Additional Transparency Resources
The quarterly KPI data provided is in addition to other performance data provided by departments under existing transparency initiatives which cover different time periods (e.g. annual data) or measure service performance at a level higher than a single contract. Some examples include: