°Ç¸ç³Ô¹Ï

Skip to main content
News story

Companies House and Intellectual Property Office (IPO) join forces to warn about unsolicited payment requests

Companies House and IPO warn businesses about unsolicited payment requests and how to identify them.

Companies House and theÌýIPOÌýare asking businesses to be vigilant ofÌýmisleading requests for payments, sent by organisationsÌýnot affiliated with government.Ìý

TheseÌýrequestsÌýtypically take the form of invoices requesting payment forÌýCompanies House and IPO services.ÌýÌý

What to look out forÌý

Invoices are usuallyÌýposted toÌýtheÌýcompany’s registered officeÌýaddress, butÌýcan beÌýsent byÌýemail too. These invoices may request payment at a highly inflated price for services available for a much lower fee, or free of charge, directly from the legitimate sources: Companies House, IPÌýattorneysÌýor the IPO.

They usually ask for payment to:Ìý  Ìý

  • set up or claim your Companies House online accountÌý
  • authenticate yourÌýCompanies HouseÌýaccount or verify your detailsÌý
  • renew your trade mark or include it on an ‘exclusive online register’

How to check if a letterÌýor email isÌýgenuineÌý

If you receive a letterÌýor emailÌýasking for payment andÌýyou’reÌýnot sure whetherÌýit’sÌýgenuine, you can:Ìý

  • checkÌýanyÌýwebsite addresses included in the letter or email,Ìýand email addresses from generic domainsÌý– official Companies House and IPO services are provided through °Ç¸ç³Ô¹ÏÌý
  • look for disclaimersÌýstatingÌýthe organisation is not affiliated with governmentÌý
  • contact us directly to verify any requestsÌý

If you choose to useÌýa third party toÌýrepresentÌýyour company, you may need to pay for their services.ÌýTheseÌýcan beÌýlegitimate businesses offering separate services to those provided directly by Companies HouseÌýand the IPO.

Report suspiciousÌýcontactÌý

IfÌýyou’reÌýunsure about aÌýletterÌýor emailÌýyou’veÌýreceived, contact Companies House,Ìýthe IPOÌýor the organisationÌýrepresentingÌýyour companyÌýdirectly before making any payment.Ìý

YouÌýshouldÌýreport suspicious activity toÌý,ÌýandÌýyourÌýlocal  Trading Standards office.ÌýIf youÌýbelieveÌýyou’veÌýbeen a victim of fraudÌýyouÌýshould report this to the police via .

Updates to this page

Published 21 May 2026