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DBS launches national campaign to raise awareness of legal duty to refer

Disclosure and Barring Service (DBS) launches targeted outreach in the South East, with focus on the faith sector. 

The Disclosure and Barring Service (DBS)Ìýhas launched a new national campaign to raise awareness of the legal duty to refer - the process organisations must follow by law when there are safeguarding concerns about individuals in regulated activity. Ìý

The first phase of the campaign is being rolled out across theÌýSouth EastÌýof England, with a particular focus on engaging faith-based organisations. In the past seven years, referrals from the faith sector have accounted for just 0.51% of all submissions, highlighting significant gaps in safeguarding reporting. Ìý

This campaign aims to close that gap by increasing understanding of when referrals must be made, how the process works, and why it matters. ÌýÌý

Events, resources, and outreachÌý

The campaign will run overÌý12Ìýweeks, and includes a series ofÌýfree, virtual workshopsÌýdelivered by DBS’ÌýSouth EastÌýRegional Outreach Adviser. These sessions will explain the barring process and the legal responsibilities of organisations and employers to refer. Ìý

There are two types of workshops:ÌýÌý

Meet your Regional Outreach Adviser drop-in sessionÌýÌý

  • 20thÌýNovember, 1pm:Ìýregister here:ÌýÌý

  • 19thÌýDecember 2025, 10am:Ìýregister here:ÌýÌýÌý

  • 19thÌýNovember, 10am: register here:ÌýÌý

Pop-up clinics

In addition to the workshops, DBS will also beÌýhostingÌýpop-up clinicsÌýacross theÌýSouth East, offering free, in-person advice and practical guidance. These sessions will include:Ìý

  • myth-busting around the referral processÌý

  • real-world referral threshold scenariosÌý

  • peer-led discussionsÌý

  • live walk-throughs of how to make a referralÌý

  • opportunities to ask DBS staff questions directlyÌý

Where and when?Ìý

  • Reading, Thursday 6 November, 09:30-12:00pm and 13:00-15:30pm.Ìý

  • Tonbridge (Kent), Tuesday 18 November, 09:30-12:00pm andÌý13:00-15:30pm.Ìý

  • Brighton,ÌýWednesdayÌý3 December, 09:30-12:00pm and 13:00-15:30pm.Ìý

  • Southampton, Wednesday 17 December, 09:30-12:00pm and 13:00-15:30pm.Ìý

These are in-person events, with morning and afternoon slots available.ÌýTo register,ÌývisitÌýÌýto secure your place.ÌýÌýÌý

Explainer videos

A 60-second explainer series will also be launched on DBS social media channels, covering key topics, including:Ìý

  • what is the legal duty to refer?Ìý

  • what is regulated activity?Ìý

  • when must a referral be made?Ìý

  • what happens after a referral isÌýsubmitted?Ìý

  • what are the consequences of not referring?Ìý

Keep an eye out on theÌýl, as these explainer videos will be launching soon.ÌýÌý

Learn moreÌý

To support organisations, DBS has published a range of materials onÌýÌý°Ç¸ç³Ô¹Ï, including:Ìý

How to get involvedÌý

You can take part in the campaign in several ways:Ìý

  • attend a virtual workshopÌýÌý

  • visit a pop-up clinicÌýÌý

  • watch our 60-second explainerÌývideos hosted onÌýour YouTube channel, and social media platformsÌý

ÌýNeed help?Ìý

For any questions, or if you require more information, contact:Ìý

Kelly Matthews,ÌýDBSÌýSouth EastÌýRegional Outreach AdviserÌý

E-mail:Ìýkelly.matthews@dbs.gov.uk Phone:Ìý+443001046630ÌýÌý

Follow the campaign on DBS social media, and use the hashtags:Ìý#FaithInSafeguardingÌý#DutyToReferÌý

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Updates to this page

Published 23 October 2025