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Local authorities听(LAs)听across the UK can now access the Local Authority Payments (LAPs) service, a new digital service developed by PackUK听on behalf of the four听UK听nations.

The service will听help听local听authorities听to securely听access and manage information related to their Extended Producer Responsibility (EPR) for packaging grant payments.听听

What LAPs does听

LAPs听service provides a single, trusted place for local authorities to:听

• access and download notices of assessment, grant determination听letters听and remittance documents听
• review and confirm听grant payment details听and request changes听
• raise queries and request support听
• enrol and manage authorised users within their authority听

LAPs听does听not calculate,听process听or听transmit听payments.听There听are no changes to the way EPR for packaging grant payments are distributed.听

Developed with local authorities听听

The LAPs service has been shaped through engagement with local authorities, and throughout June and July 2026听a group of听authorities from across the 听UK听听tested LAPs听with听feedback听highlighting ease of use and ability to access grant documents in one place.听

The rollout of LAPs to local authorities across the UK marks a significant milestone in the delivery of modern digital services, improving access to grant payment information and supporting engagement with local authorities.听

What local authorities need to do听听

Chief Executive Officers (CEOs) of each local authority will be invited to access LAPs on behalf of their organisation.

Once the CEO grants access to relevant users, authorised users can manage access and view grant related information through the service.听

A Head of Finance must be registered to confirm details used for听EPR for packaging听grant听payments.听

Support and guidance听听

Local authorities can also access guidance and support on their EPR for packaging grants through the service.听听

For further听assistance, contact the EPR for packaging Customer Service Team:听

贰尘补颈濒:听EPRCustomerService@defra.gov.uk听

Telephone: 0300 060 0002听