tag:www.gov.uk,2005:/government/organisations/the-adjudicator-s-officeThe Adjudicator’s Office - Activity on °Ç¸ç³Ô¹ÏHM Government2026-05-07T10:52:33Z/government/publications/adjudicators-office-performance-against-our-service-standard#2026-05-07T10:52:33Z2026-05-07T10:52:33ZTransparency data: Adjudicator’s Office performance against our service standardHow the Adjudicator's Office is performing against our customer service standard./guidance/contact-the-adjudicators-office-online#2026-01-27T16:31:40Z2026-01-27T16:31:40ZComplain to the Adjudicator's OfficeUse our form to complain against HMRC, the Valuation Office Agency, or the Adjudicator’s Office./guidance/how-to-complain-to-the-adjudicators-office-about-hmrc-or-the-voa#2026-01-27T16:31:30Z2026-01-27T16:31:30ZHow to complain to the Adjudicator's Office about HMRC or the VOAWhen and how to complain to the Adjudicator's Office about HM Revenue and Customs (HMRC) or the Valuation Office Agency (VOA)./guidance/contact-the-adjudicators-office#2026-01-05T12:50:18Z2026-01-05T12:50:18ZContact the Adjudicator's OfficeFind out how to contact the Adjudicator's Office./government/publications/ask-the-adjudicators-office-to-investigate-a-complaint-or-review-a-decision#2025-10-23T10:10:17Z2025-10-23T10:10:17ZForm: Ask the Adjudicator’s Office to investigate a complaintSend details of your complaint to the Adjudicator’s Office./guidance/ask-the-adjudicators-office-to-review-a-windrush-compensation-scheme-decision#2025-10-23T09:43:38Z2025-10-23T09:43:38ZAsk the Adjudicator’s Office to review a Windrush decisionWhen and how to contact us about a decision made under the Windrush Compensation Scheme./government/publications/the-adjudicators-office-annual-report-2025#2025-10-19T23:00:00Z2025-10-19T23:00:00ZCorporate report: The Adjudicator's Office annual report 2025Our annual report reflects on performance during the period 1 April 2024 to 31 March 2025, along with our Level 3 Insight report on Guidance./guidance/the-role-of-the-adjudicator#2024-11-28T15:49:40Z2024-11-28T15:49:40ZThe Role of the AdjudicatorA guide to the role of the Adjudicator and Adjudicator’s Office when investigating complaints about HM Revenue & Customs and the Valuation Office Agency./government/publications/adjudicators-office-quality-standards#2024-09-26T12:54:34Z2024-09-26T12:54:34ZCorporate report: Adjudicator's Office quality standardsOur quality standards underpin the way we do our casework and set out the service we aim to provide to our customers and stakeholders./government/publications/business-plan-for-2024-2027#2024-09-26T12:50:45Z2024-09-26T12:50:45ZCorporate report: Business plan for 2024 - 2027Our business plan sets out our organisational aims for the period 1 April 2024 to 31 March 2027./government/news/annual-report-2023-2024-and-new-business-plan-published#2024-09-25T23:00:00Z2024-09-25T23:00:00ZAnnual report 2023 - 2024 and new business plan publishedThe Adjudicator’s Office are pleased to announce the publication of its 2023 to 2024 annual report and new 3-year business plan for 2024 to 2027./government/publications/the-adjudicators-office-annual-report-2024#2024-09-25T23:00:00Z2024-09-25T23:00:00ZCorporate report: The Adjudicator's Office annual report 2024Our annual report reflects on performance during the period 1 April 2023 to 31 March 2024./government/publications/adjudicators-office-service-level-agreement-with-hmrc-and-voa#2024-09-25T23:00:00Z2024-09-25T23:00:00ZGuidance: Adjudicator's Office Service Level Agreement with HMRC and VOAOur updated Service Level Agreement sets out how we provide services for HM Revenue and Customs and the Valuation Office Agency, as of 26 September 2024./government/news/new-head-of-office-appointed#2024-01-31T00:00:00Z2024-01-31T00:00:00ZNew Head of Office appointedRichard Fowler has been appointed as the Adjudicator's Office Head of Office./government/news/customer-surveys#2023-12-20T11:14:09Z2023-12-20T11:14:09ZCustomer SurveysHow we contact customers when carrying out surveys, information we’ll never ask for and details of current surveys./government/news/permanent-adjudicator-appointed#2023-09-27T14:09:54Z2023-09-27T14:09:54ZPermanent Adjudicator appointedMike McMahon has been appointed as the permanent Adjudicator. He will replace Paul Douglas, the current interim Adjudicator, in September 2023./government/publications/authorise-someone-to-deal-with-the-adjudicators-office-for-you#2023-09-15T08:24:22Z2023-09-15T08:24:22ZForm: Authorise someone to deal with the Adjudicator's Office for youUse the authority to act form to tell the Adjudicator's Office you want someone else to represent you, like an accountant, friend, or relative./government/publications/the-adjudicators-office-annual-report-2023#2023-06-22T13:00:00Z2023-06-22T13:00:00ZCorporate report: The Adjudicator's Office annual report 2023The Adjudicator, Helen Megarry is pleased to publish her 7th annual report which reflects on our performance during the period 1 April 2022 to 31 March 2023./government/news/interim-adjudicator-appointed#2023-03-08T14:57:57Z2023-03-08T14:57:57ZInterim Adjudicator appointedPaul Douglas will be in post until a permanent Adjudicator is appointed./government/publications/the-adjudicators-office-annual-report-2022#2022-06-16T13:31:41Z2022-06-16T13:31:41ZCorporate report: The Adjudicator's Office annual report 2022The Adjudicator, Helen Megarry is pleased to publish her 6th annual report which reflects on our performance during the period 1 April 2021 to 31 March 2022.