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Caroline and Charlotte joined HM Land Registry as Non-executive Board Members in April 2025, representing HM Land Registry’s sponsor department, the Ministry of Housing, Communities and Local Government (MHCLG). They serve as the Directors (Jobshare) for Leasehold, Private Renting and Digital at the MHCLG. This role includes the responsibility of SRO for the Digital planning programme and senior sponsor of the Leasehold Advisory Service (LEASE). Caroline and Charlotte joined MHCLG in 2020 and previously worked as Directors for Strategy at the Department for Environment, Food and Rural Affairs (Defra). They been jobshare partners since 2016. 

Caroline has over 20 years’ experience as a civil servant . She has undertaken a range of roles in the Home Office, the Department for Work and Pensions (DWP), Ministry of Justice, Defra and now MHCLG. She has led work on employment and welfare policy, child support and child poverty, legal aid and, of course, housing. She has a strong track record of delivery on complex issues in rapidly changing contexts: public policy and legislation, economics, operational, private office, and strategy. 

Charlotte is an experienced civil servant with a demonstrated history of government administration since 2005, having previously worked in the private sector. Charlotte has led a wide range of policy and delivery work during this time, including in the Ministry of Justice, DWP, Department of Health, Defra and the Cabinet Office, and on legislation.