LA Welfare Direct 7/2026
Updated 6 August 2026
Contact
If you have queries about the:
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technical content of this bulletin then contact details are given at the end of each article
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general content and distribution of this bulletin, contact lawelfare.correspondence@dwp.gov.uk
Who should read
All Housing Benefit colleagues, County Councils and wider if appropriate
County Councils: Please note that the articles at paragraphs 1 to 9, 10 to 17 and 31 to 35 are for your attention.
Action
For information.
Crown Copyright 2026
Recipients may freely reproduce this bulletin.
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I was trying to break tradition and start this note without mentioning the weather but the recent heatwave makes that difficult! I hope you’re all managing to keep cool wherever you are.
So, yes, July is here and apart from the weather the other hot news is we’ve just reached a major milestone with the Commencement Order coming into effect that means Working Age Housing Benefit (for most claimants) ended on 30 June 2026.
Hopefully, you read the letter that was issued to all local authorities (LAs) on the 8 May 2026 from our Minister for Social Security and Disability the Right Hon. Sir Stephen Timms MP. In that letter the Minister stated that the delivery of Move to Universal Credit (UC) has been achieved through collective effort, with commitment, constructive challenge and collaboration demonstrated throughout.
I would certainly echo that and have personally witnessed those qualities working with colleagues across LAs and wanted to give my own thanks to everyone that has contributed to this process.
As someone who’s been involved with UC from the outset and the journey we’ve been on, I couldn’t be prouder of this achievement for both the Department for Work and Pensions, LAs and other organisations that have supported the programme over the years.
Thank you, keep cool and carry on.
Darren Baker
Head of Change, Communications, Stakeholder Engagement, Fraud, Error and Debt
Local Authority Partnership, Engagement and Delivery division
Closure of Working AgeÌýHousingÌýBenefitÌý
1. As set out in June’sÌýLAWD6/2026Ìýbulletin, Working AgeÌýHousingÌýBenefit (HB)Ìýended on 30 June 2026. Circular HBÌýA6/2026ÌýadvisesÌýthatÌýlocal authorities (LAs)Ìýshould ensure Working Age HB cases whichÌýremainÌýin payment from and including 1 July 2026 are now only for those who:Ìý
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live in temporary accommodation or specified accommodation, orÌýÌý
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meet one of the exceptions to the HB closure rule.Ìý
2. Where a Working Age HB case is identified that does not meet one of the conditions listed in the bulletsÌýabove,Ìýbut an HB Stop Notice or HB MIG Stop Notice has not been received,ÌýLAs should check Searchlight and ensure the HB interest is set.Ìý
HB interest is setÌý
3. If the HB interest is set, LAs should send the claimant’s name and National Insurance number to the Local Authority Security and Support Team (LASST) at lawelfare.lasupport@dwp.gov.uk who will recheck if the relevant Stop Notice has been issued.Ìý
4. If a Stop Notice has been issued, LAs will beÌýadvised to checkÌýwith their IT department to understand why it has not downloaded.Ìý
No HB interest is setÌý
5. If an LA identifiesÌýthere is no HB interest set, they should set the interest and email details to LASST at the email address given above.Ìý
6. Do note, in either situation, an HB Stop Notice cannot be reissued but LASST will be able to advise if the claimant has moved to UniversalÌýCredit (UC) through natural or managed migration. This will enable the LA to pay the correct amount of Transition to UC Housing Payment.Ìý
New escalation routes for UC enquiriesÌýÌý
7. The Local Authority Partnership, Engagement and Delivery (LA-PED)Ìýdivision’s LA Liaison Team email address,Ìýwhich has been used for enquiries relating to the UC migration process,Ìýwill no longer beÌýmonitoredÌýfor this purpose from 6 July 2026.Ìý
8. From this date, LAs should direct all enquiries relating to UC claims toÌýtheirÌýLocal Partnership Manager)Ìýfor escalation and resolution.ÌýÌý
9. Where the Local Partnership Manager is unable to resolve the query, it will be escalated to Local Service Innovation Leads and the relevant Service Centres to support resolution.
HB Matching Service Working Age rules to be decommissioned
10. As you know, the HB caseload has transitioned to Pension age only cases over the past 18 months, with the majority of Working Age HB claimants (with exceptions) migrating to UC.
11. This change in the HB caseload make-up has led LA-PED to review its HB Matching Service (HBMS) portfolio of rules, to assess which rules continue to remain ‘fit for purpose’ and provide ongoing value for money.
12. Following that review, the following recommendations were approved:
Rules to be decommissioned
The following rules will no longer be live and no further referrals will be sent from Monday 6 July 2026:
Child Tax/Working Tax Credit
- HBHB403 - Identifies HB cases with no change to Child Tax Credit or Working Tax Credit in the last 13 months
Income Support
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HBIS005 - Identifies HB claimants who have failed to notify the LA of a change of address using the Income Support system
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HBIS105 - Identifies claims to HB made on the basis that Income Support is in payment but no current entitlement to this benefit exists
Jobseeker’s Allowance (income-based)
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HBJS105 - Identifies claims to HB made based on the Jobseeker’s Allowance (JSA) income-based is in payment but no current entitlement to the benefit exists
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HBJS055 - Identifies HB claimants who have failed to notify the LA of a change of address
JSA (contribution based)
- HBJS212 - Identifies HB claims made on the basis that JSA contribution based is in payment
Action required by LAs
14. Any outstanding referrals LAs hold on these rules must be actioned and outcomes recorded on LA IT software systems, to ensure the integrity of HBMS management information (MI) is maintained.
15. LA-PED will be amending the HBMS Rules guide to reflect the changes and will then re-publish the new guide on Glasscubes. At that point LAs will need to ensure that any previous locally held versions of the guides are destroyed.
Rules under review
16. The following 3 rules will continue to run and will be monitored with the aim to close them by the end of 2026. At which point further guidance confirming the closure of the rules will be issued:
Employment Support Allowance (Income Related)
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HBES105 - Identifies HB claimants and/or partners who have stated they are in receipt of Employment and Support Allowance (ESA) but there is no match to the ESA system
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HBES055 - Identifies HB claimants who have failed to notify the LA of a change of address
Incapacity Benefit
- HBIB055 - HB only is in payment and the claimant/partner receives Incapacity Benefit. Checks are made against records held on the Pensions Strategy Computer System and the LA IT system and identifies if the two systems hold different addresses
17. If you have any questions, contact lawelfare.datamatching@dwp.gov.uk 
Update:ÌýIdentifyingÌýLocal VulnerabilityÌý
18. Since our last update in May’sÌýLAWD5/2026Ìýbulletin, we are making gradual progress in key areas to enable us toÌýproceedÌýthrough the Alpha phase towards building a Minimum Viable Product for the Identifying Local Vulnerability (ILoV) data share and have passed the next governance hurdle.ÌýÌý
19. Department forÌýWork andÌýPensionsÌý(DWP)ÌýDigitalÌýisÌýnow setting up a small team to continue working with us toÌýidentifyÌýa deliverable solution, building on the research and analysis already done. We are taking a phased approach to ensure the solution isÌýrobust,Ìýdeliverable and customer data is kept safe. Future phases will focus on ensuring the best technological solution is deployed.Ìý
20. We will continue to provide updates as work progresses. In the meantime, if you have any queries about ILoV, please contact lawelfare.datasharingtransformation@dwp.gov.uk
Update: Publishing of HBÌýspeed ofÌýprocessing statisticsÌý
21. You may be aware that, following a public consultation and internal review, it has been agreed that there is no longer a sufficient public need to continue publishing certain HBÌýstatistics as official statistics.Ìý
HBÌýspeed ofÌýprocessingÌý
22. The final publication will take place on 29 July 2026, covering quarter 4 (January to March) of theÌýfinancial yearÌýendingÌýMarchÌý2026.Ìý
HBÌýDebt RecoveryÌý
23. The publication of HBÌýDebt Recovery (HBDR) statistics will cease, with the final release scheduled for September 2026.Ìý
24. Importantly, this change does not affect the collection or availability of performance data. The department will continue to collect the full administrative dataset, which will remain available for operational and performance management purposes.Ìý
25. We want to reassure you that performance monitoring and engagement will continue as normal.Ìý
26. In practice, this will continue to be supported through:Ìý
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LAÌýMIÌý
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SHBE (Single Housing Benefit Extract) dataÌý
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ongoing engagement with Performance Relationship Managers (PRMs)Ìý
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support from Performance Development Team (PDT) consultantsÌý
27. These channels will remain central to monitoring performance, identifying trends and supporting service delivery outcomes.Ìý
28. While the published national statistical series will cease, our approach to performance managementÌýremainsÌýunchanged. PDT will continue to:Ìý
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shareÌýtimelyÌýperformance information with youÌýÌý
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work with you to understand performance challengesÌý
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use available data to provide constructive challengeÌý
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offer support and advice through PDT consultants to help drive service improvementÌý
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identifyÌýopportunities for improvement and share good practice whereÌýappropriate
29. We recognise that PDT consultants have previously used publishedÌýspeed ofÌýprocessing and HBDR statistics for benchmarking and diagnostic discussions. Going forward, this work will continue using availableÌýMIÌýand local performance insights to support targeted improvement activity.Ìý
30. We will keep you informed of any further guidanceÌýregardingÌýthe use of performance data by PRMs. In the meantime, if you have any questions about how this change may affect your authority, please emailÌýlawelfare.pdt@dwp.gov.uk
Invitation to the next Data sharing and IT consultation and engagement forum 
31. The next forum will be held on Wednesday 22 July 2026 from 2pm to 3pm. 
Joining instructions
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the MS Teams link to this meeting has been shared in the version of the LAWD7/2026 that was sent directly to each LA’s single inbox. Note: It is more difficult to ask questions through dial-in so, if you anticipate having questions, we recommend joining through MS Teams where possible
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aim to join the event two or three minutes before the start time, as we intend to start promptly
32. Speakers will be muted by default but instructions will be given during the event if you want to ask a question
Forum agenda  
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a 15 minute introduction from DWP, covering projects recently delivered, projects currently in delivery, insight into future planned projects, as well as the most recent common issues that have been reported to us
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30 to 45 minutes of questions from LAs on the call about the projects and matters covered in the introduction and any other IT and data sharing questions and issues LAs may have
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if time allows, 15 minutes focused on suggestions from LAs about future data sharing, data matching or automation projects that DWP could consider funding and delivering 
33. The call will be recorded and the recording will be published on Glasscubes.
34. The forum is open to all LAs and it would be beneficial for every LA to have at least one representative join the forum to help us maximise feedback. Each LA representative should: 
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seek input and feedback from as many of their colleagues as possible prior to dialling in, for example, questions they might want to be answered
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have knowledge, at least at a high level, about data sharing, data matching and current IT topic areas
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feedback to their colleagues about how the conference call went, including the answers to the questions we asked
35. We look forward to your participation on the call. However, if you have any questions in the meantime, please contact paul.selby@dwp.gov.uk 
Practitioners’ Operational Group and Local Authority Welfare Steering Group   
36. The last Practitioners’ Operational Group meeting took place on 18 June 2026. Agenda items included LA funding, Move to UC, Fraud and Error, supported housing and the Crisis and Resilience Fund.
37. Both groups’ meetings are held bi-monthly on alternate months so the next meeting is the LA Welfare Steering Group, scheduled to take place on 16 July 2026.
38. If you have any questions regarding topics raised at these consultation groups, email lawelfare.correspondence@dwp.gov.uk â¶Ä¯â¶Ä¯â¶Ä¯
HB Decisions by the Upper Tribunal
39. Decision Making and Appeals (DMA) Leeds is not aware of any cases that have been decided by the Upper Tribunal (UT).
40. You can read all decisions of the UT on their website. Do be aware that there is an undefined time lapse between decisions being issued and their appearance on the website.
HB cases awaiting decision by the UT
41. DMA Leeds has not been made aware of any case that is awaiting decision by the UT since our previous LAWD entry in June 2026.
42. If you have any queries about cases before the UT Judges or courts, contact quarryhouse.dmaleedscustomersupportservices@dwp.gov.uk
NewÌýLegislationÌý
43. TheÌýfollowingÌýStatutory Instruments (SIs)ÌýhaveÌýbeen laid:ÌýÌý
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,ÌýcameÌýinto force on 23 June 2026Ìý
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,Ìýcoming into force on 31 July 2026Ìý
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,Ìýcoming into force on 30 July 2026Ìý
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,ÌýcameÌýinto force on 21 June 2026Ìý
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,Ìýmade on 16 June 2026Ìý
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,Ìýmade on 17 June 2026Ìý
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,Ìýcoming into force on 14 July 2026Ìý
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,Ìýmade onÌý22 June 2026Ìý
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,Ìýcoming into force on 14 July 2026Ìý
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,Ìýcoming into force onÌý14 July 2026Ìý
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, coming into force on 6 July 2026Ìý
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, coming into force on 16 July 2026Ìý
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, made onÌý24ÌýJune 2026Ìý
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,Ìýcoming into force on 1 September 2026
44. Copies of SIs can be downloaded from
What’s new on our HB pages on www.gov.uk
45. The following items can be found on the website link shown:
| Document Type | Subject | Link |
|---|---|---|
| LAWD bulletin | Editorial Update: SHBE Application Programming Interface data sharing solution enhancement and monitoring of submissions Same day access to Real Time Information data within Verify Earnings and Pensions Clarification on the HB Award Accuracy Initiative Year 7 end-of-year arrangementsÌý Update: DWP Public Service Network removal and replacement with an internet based solutionÌý Change of tax year for HB Matching Service self-assessment rules Updated Service Level Agreement: HB recovered by DWPs’ Debt Management Reminder: HB appeals to the First-tier Social Security and Child Support Tribunal Decision of the Upper Tribunal: Contrived tenancies in supported accommodation Fraud and error in the benefit system national statistics Update: Move to Universal Credit Practitioners’ Operational Group and LA Welfare Steering Group HB Decisions by the UTÌý HB cases awaiting decision by the UT New LegislationÌý What’sÌýnew onÌýour HB pages |
LAWD2/2026 |
| Adjudication and Operations circular | Closure of Working Age Housing Benefit | A6/2026 |