If you're unable to report changes
What to do if you're unable to update fuel prices or forecourt details due to a technical failure.
If you’re unable to report due to a technical failure, you must:
- notify the Fuel Finder Team as soon as possible
- keep a record of the attempted submission and the reason for failure
- submit the required data once the issue is resolved
Persistent failure to report or inaccurate reporting may result in compliance notices or financial penalties. See the guidance on non-compliance.