HMRC email updates, videos and webinars about importing and exporting
Learn about about importing and exporting goods.
Subscribe to receive email updates
Subscribe to the to get information on a wide range of topics for individuals, businesses, employers and agents.
You can also:
- make changes to your topic subscriptions
- unsubscribe from the service whenever you want
Registering and joining webinars
You can register for webinars in advance but we recommend you join each webinar 5 minutes before the start.
The Customs Declaration Service
How to subscribe
Watch a video about how to subscribe to the Customs Declaration Service.
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You will learn about:
- how to create an account
- what you’ll need to create an account
- how to subscribe to the Customs Declaration Service
How to set up a Direct Debit instruction when only one signature is required
Watch a video about how to set up Direct Debit instructions for a duty deferment account when only one signature is required.
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How to set up a Direct Debit instruction when multiple signatures are required
Watch a video about how to set up Direct Debit instructions for a duty deferment account when multiple signatures are required.
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How to use the secure file upload service
Watch a video about how to access the secure file upload service on the Customs Declaration Service.
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How to set up a standing authority
Watch a video about how to set up a standing authority on the Customs Declaration Service.
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You will learn about:
- how to set up a standing authority on the Customs Declaration Service
- what they can be set against
- how to manage standing authorities
How to use your customs financial accounts
Watch a video about how to use your customs financial accounts, including the cash account, duty deferment account and general guarantee account.
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How to complete an import declaration
Watch a collection of videos about customs clearance instructions so you can find out in the Customs Declaration Service.
You will learn about:
- how to identify the declaration category
- how to identify the commodity code
- how to identify the procedure code
- how to identify the permitted additional procedure code
- how to identify the additional procedure code
- how to identify the additional information statement code
- how to identify the specific document and reference code
- how to review completion guidance
- how to complete the customs declaration
How to complete an export declaration
Watch a collection of videos about customs clearance instructions so you can find out in the Customs Declaration Service.
You will learn about:
- how to identify the declaration category
- how to identify the commodity code
- how to identify the procedure code
- how to identify the permitted additional procedure code
- how to identify the additional procedure code
- how to identify the additional information statement code
- how to identify the specific document and reference code
- how to review completion guidance
- how to complete the customs declaration
Online Trade Tariff
Watch a video about the UK Online Trade Tariff.
You will learn about:
- how to navigate the Online Trade Tariff tool
- the key features of the tool to help you classify your goods
- duty rates
- import controls to help you complete your import and export declarations
UK Freeports
Recorded webinar
Watch a .
You will learn about:
- an overview of UK Freeports
- tax and customs benefits for 2 different businesses
Getting someone to deal with customs for you — how freight forwarders can help
Watch a video about getting someone to deal with customs for you — how freight forwarders can help.
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How a customs intermediary or agent can help you
Watch a video about how a customs intermediary or agent can help you.
How to check if you can delay customs payments and declarations
Watch a video about how to check if you can delay customs payments and declarations.
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Importing parcels into Great Britain from other countries by post or courier
Watch a video about importing parcels into Great Britain by post or courier.
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You will learn about:
- the import declarations required
- customs duty and VAT on imported goods and claiming
Rules for carrying commercial goods in your baggage
Watch a video about new rules for carrying commercial goods in your baggage.
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Rules for exporting goods to Europe from Great Britain
Watch a video about new rules for exporting goods to Europe from Great Britain.
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Rules for making cash declarations
Watch a video about new rules for making cash declarations.
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Rules for travelling with goods for personal use
Watch a video about new rules for travelling with goods for personal use.
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Rules of origin
Watch a video about rules of origin.
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You will learn about:
- rules of origin
- what is needed to meet the rules so that you can claim preferential tariffs when trading with the EU
- how to classify goods by finding the correct commodity code
- how to check if goods meet the rules of origin
- how to get proof that goods meet the rules of origin
Trader responsibilities when using an intermediary
Watch a video about trader responsibilities when using an intermediary.
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You will learn about your responsibilities as a trader if you choose to use an intermediary from 1 January 2021.
What commodity codes are
Watch a video about commodity codes.
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What controlled goods are
Watch a video about controlled goods.
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Updates to this page
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The videos for 'Customs import Declarations - an overview', 'Exporting - what you need to do to keep your good moving', 'Exporting - sending goods outside Great Britain', and 'How to import' have been removed.
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The link to the recorded webinar for UK Freeports has been updated.
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The link to the HMRC community forums has been removed as these forums will close on 30 June 2025.
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The recorded webinar for UK Freeports has been updated and the recorded webinar for 'Importing — steps you need to take before making your supplementary declaration' has been removed.
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A video about the UK Online Trade Tariff has been added and the link for a recorded webinar for UK Freeports has been updated.
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The link to the recorded webinar about 'Importing — steps you need to take before making your supplementary declaration' has been updated.
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Link to a series of videos about how to complete an import declaration has been updated. A new section and a new link to a series of videos about how to complete an export declaration has been added.
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A video about importing parcels into Great Britain by post or courier has been added.
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A link to a recorded webinar about UK Freeports and the possible benefits of locating in a Freeport customs site has been added.
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The link to the recorded webinar about 'Importing — steps you need to take before making your supplementary declaration' has been updated.
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First published.