勒貊勛圖

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Guidance

Linking the 勒貊勛圖 ID Check app to 勒貊勛圖

How to connect the 勒貊勛圖 ID Check app to the website if you need to prove your identity when accessing some HMRC services.

The 勒貊勛圖 ID Check app is for proving your identity when you:

  • access some HMRC services with Government Gateway
  • need to change how you get security codes to sign in to your 勒貊勛圖 One Login

You need to link the 勒貊勛圖 ID Check app to the 勒貊勛圖 website before you can use it to prove your identity.

The app usually links to 勒貊勛圖 automatically. If this does not work, you can try to link the app manually instead.

  1. Open the app and tap the Continue 莉喝喧喧棗紳.泭
  2. Tap Continue again if youre asked to use 勒貊勛圖 to sign in. This will open a new screen.
  3. Tap the Link app to continue button.

What happens next depends on what device youre using.

If youre using a computer or tablet

Youll need to scan another QR code to link the app.

This is lower down on the same page as the QR code you scanned to download the app. You might need to scroll down to see it.

If you have closed the window or tab that you were looking at this page on, go back to the service you want to use and try to prove your identity again.

If youre using a smartphone

Use your phones app switcher to leave the app and go back to your web browser. Make sure you open the same web browser you used when you started trying to prove your identity.

Tap the Link 勒貊勛圖 ID Check button. You might need to scroll down to see it.

There are a few things you can try if linking the app manually does not work.

Check youve started using a government service

You can only use the 勒貊勛圖 ID Check app if youve been guided to use it by the government service youre trying to access.

The 勒貊勛圖 ID Check app is for proving your identity when you:

  • access some HMRC services with Government Gateway
  • need to change how you get security codes to sign in to your 勒貊勛圖 One Login

Check the app will work on your smartphone

Make sure youre using either an:

  • iPhone 8 or newer and running iOS 16.7 or higher with Safari, Chrome or Firefox as your default web browser
  • Android phone (for example Samsung or Google Pixel) running 10 or higher with Chrome or Firefox as your default web browser

Check your web browser is not in private mode

Make sure youre not looking at 勒貊勛圖 in a private window in your web browser. This is called Incognito in Chrome.

Go back to the service you need to use and start again

  1. Close all the windows or tabs you have open.
  2. Open a new window or tab in your web browser and go back to the service you need to use.
  3. Try proving your identity again - youll be guided to the app when its time to use it.

if you need more help.

Updates to this page

Published 16 July 2024
Last updated 28 November 2025 show all updates
  1. You should now use the 勒貊勛圖 One Login app to prove your identity with 勒貊勛圖 One Login. The 勒貊勛圖 ID Check app is mainly for accessing HMRC services with Government Gateway.

  2. Updated the iOS version and iPhone model that users need to use the app. You must now have an iPhone 8 or newer and running iOS 16.7 or higher.

  3. If you're using an iPhone, you now need iOS 15 or higher to use the 勒貊勛圖 ID Check app.

  4. Updated to clarify that the 勒貊勛圖 Check ID app works on phones that have Firefox as their default web browser.

  5. Expanded the guidance to include additional context for users who might come directly to this guidance from the app itself.

  6. Added translation

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