CSLM11001 - FAQs: borrowers questions and answers: introduction
Borrowers' queries may be of the responsibility of the Student Loans Company or HMRC.
This section will give you a greater understanding of the process and is intended to help you answer straightforward queries of a general nature. You will be given instruction as to when to contact the Student Loans Company where necessary.
It is intended to update this area of the Manual regularly to take into account new issues or problems.