Summary
Complaints from External Customers about the Conduct of HMRC staff Guidance
Contents
Contents
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CECCG10000Introduction
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CECCG11000Scope of this Guidance
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CECCG12000HumInt
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CECCG13000Complaints Handling Procedure: Contents
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CECCG14000The IOPC's remit over misconduct complaints
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CECCG14100Role and Responsibilities of the Independent Office for Police Conduct (IOPC)
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CECCG14200Role and Responsibilities of Internal Investigations
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CECCG15000Referrals to the IOPC: Contents
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CECCG16000England & Wales: IOPC Investigations Contents
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CECCG17000Scotland & Northern Ireland: Contents
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CECCG18000The Adjudicator