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When and how to contact us about a decision made under the Windrush Compensation Scheme.
Find out what unacceptable or unreasonable actions are and how we approach them.
A guide to the role of the Adjudicator and Adjudicator’s Office when investigating complaints about HM Revenue & Customs and the Valuation Office Agency.
This service level agreement sets out how services are provided by the Adjudicator’s Office for the Home Office.
Our business plan sets out our organisational aims for the period 1 April 2024 to 31 March 2027.
The Adjudicator’s Office investigates complaints about HM Revenue and Customs (HMRC) and the Valuation Office Agency (VOA). We review Home Office decisions on entitlement to compensation, under the Windrush Compensation Sche…
How we contact customers when carrying out surveys, information we’ll never ask for and details of current surveys.
Accessible documents at the Adjudicator’s Office
Our annual report reflects on performance during the period 1 April 2023 to 31 March 2024.
Paul Douglas will be in post until a permanent Adjudicator is appointed.
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