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  • Understand what the visa application process is to come to the UK. How to apply, what fees you might need to pay, how you will prove your identity and what the decision means on your application.

  • Use the MOT testing service to record MOT test results, update your examiner details, and check and buy MOT slots.

  • Find out if you need to pay to drive in a clean air zone and check your vehicle meets emission standards.

  • How to download and access the HMRC app on a mobile device to get information about your tax, National Insurance and benefits.

  • Includes eligibility, appeals, tax credits and Universal Credit

  • You need to prove who you are to set up, run, own or control a company in the UK.

  • Renew or replace a passport urgently with the 1 day Premium service or the 1 week Fast Track service.

  • Set up, change or cancel your car tax Direct Debit, swap to another payment method, and what to do if you miss a Direct Debit payment

  • Personal Independence Payment (PIP) - how and when to claim, rates, eligibility, change of circumstances, claiming due to a terminal illness.

  • How to file company information - including directors, registered office and shareholders in your confirmation statement (previously AR01 annual return)