tag:www.gov.uk,2005:/search/guidance-and-regulation Guidance and regulation from Post Office 2026-05-20T09:30:05+01:00 HM Government tag:www.gov.uk,2005:/government/publications/horizon-shortfall-scheme-issues-under-review 2026-05-20T09:30:05+01:00 Horizon Shortfall Scheme: issues under review Information about issues that the independent Senior Lawyer (ISL) is currently reviewing. tag:www.gov.uk,2005:/government/publications/shortfall-evidence-process-guidance 2026-05-20T09:30:04+01:00 Shortfall Evidence Process Guidance Guidance on how the Horizon Shortfall Scheme (HSS) will process claims where there is no evidence of a shortfall. tag:www.gov.uk,2005:/government/publications/horizon-shortfall-scheme-contacting-the-independent-senior-lawyer 2025-12-16T09:11:13+00:00 Horizon Shortfall Scheme: contacting the independent Senior Lawyer Information about how to raise an issue with the independent Senior Lawyer to the Horizon Shortfall Scheme (HSS). tag:www.gov.uk,2005:/government/publications/horizon-shortfall-scheme-independent-senior-lawyer-scope-of-work 2025-12-16T09:11:01+00:00 Horizon Shortfall Scheme: independent Senior Lawyer scope of work The role of the independent Senior Lawyer (ISL) and the procedures and processes they will follow. tag:www.gov.uk,2005:/government/publications/consultation-on-the-future-of-post-office-privacy-notice 2025-07-14T09:30:06+01:00 Consultation on the future of Post Office: privacy notice What data is collected when you respond to the public consultation on the future of Post Office – how it's used, where it's stored, your rights.