tag:www.gov.uk,2005:/search/guidance-and-regulation Guidance and regulation 2026-03-09T13:12:09+00:00 HM Government tag:www.gov.uk,2005:/government/publications/complying-with-consumer-law-when-using-ai-agents 2026-03-09T13:12:09+00:00 Complying with consumer law when using AI agents How your business can benefit from agentic AI while still meeting your legal obligations. tag:www.gov.uk,2005:/guidance/report-an-error-in-fuel-prices-or-forecourt-details 2026-02-02T09:55:00+00:00 Report an error in fuel prices or forecourt details Use the Fuel Finder service to report any issue you notice with a forecourt’s information. tag:www.gov.uk,2005:/government/publications/unregulated-legal-services-consumer-protection-law-guidance 2026-01-30T12:00:31+00:00 Unregulated legal services: complying with consumer law How to meet your consumer law obligations as an unregulated provider of will writing, online divorce and pre-paid probate services. tag:www.gov.uk,2005:/government/publications/unfair-contract-terms-cma37 2026-01-22T11:01:36+00:00 Unfair contract terms Guidance to help businesses make sure their contract terms and notices are fair and clear to consumers. tag:www.gov.uk,2005:/government/publications/price-transparency-cma209 2026-01-07T12:00:13+00:00 Price transparency Complying with the law on unfair commercial practices relating to price transparency. tag:www.gov.uk,2005:/government/publications/what-businesses-need-to-know-about-unfair-commercial-practices 2025-12-03T10:30:55+00:00 What businesses need to know about unfair commercial practices A short guide to how businesses and traders must treat consumers fairly, under the Digital Markets, Competition and Consumers Act. tag:www.gov.uk,2005:/government/publications/driving-instructor-code-of-practice 2025-11-20T15:49:10+00:00 Driving instructor code of practice How approved driving instructors should behave in their personal conduct and business dealings, including advertising their services and settling disputes. tag:www.gov.uk,2005:/government/publications/consumer-savings-schemes-legislation-for-businesses 2025-11-18T17:01:12+00:00 Consumer savings schemes legislation for businesses Guidance on the new legal duties to protect money held in 'consumer savings schemes' under the Digital Markets Competition and Consumers Act 2024. tag:www.gov.uk,2005:/government/publications/unfair-commercial-practices-cma207 2025-11-18T07:00:44+00:00 Unfair commercial practices Guidance on business conduct that the law on unfair business-to-consumer trading prohibits under the Digital Markets, Competition and Consumers Act 2024. tag:www.gov.uk,2005:/government/publications/getting-consent-for-additional-charges-when-selling-online 2025-11-18T00:00:00+00:00 Getting consent for additional charges when selling online Understanding your responsibilities when selling optional extras to consumers online. tag:www.gov.uk,2005:/guidance/how-best-to-make-a-competition-or-consumer-law-complaint-and-what-happens-next 2025-10-07T11:00:21+01:00 How best to make a competition or consumer law complaint and what happens next How to report a potential breach of competition or consumer law to the Competition and Markets Authority (CMA), and what to expect from us. tag:www.gov.uk,2005:/government/publications/price-marking-order-2004-government-guidance 2025-09-22T16:07:01+01:00 Price Marking Order 2004: government guidance Guidance to assist with implementation and understanding of the Price Marking Order 2004. tag:www.gov.uk,2005:/government/publications/social-media-endorsements-guidance-for-content-creators 2025-09-03T14:31:31+01:00 Social media endorsements: guidance for content creators How content creators and influencers must label gifted, discounted and promotional content on social media, to comply with consumer protection law. tag:www.gov.uk,2005:/government/publications/reviews-and-endorsements-principles-for-social-media-platforms 2025-08-28T13:46:44+01:00 Reviews and endorsements: principles for social media platforms Principles to help social media platforms comply with consumer protection law. tag:www.gov.uk,2005:/government/publications/how-the-cma-gathers-information-to-enforce-consumer-law 2025-08-28T13:46:41+01:00 How the CMA gathers information to enforce consumer law How the Competition and Markets Authority (CMA) uses its powers to gather information about suspected breaches of consumer law. tag:www.gov.uk,2005:/government/publications/how-the-cma-uses-its-direct-consumer-enforcement-powers 2025-08-28T13:46:35+01:00 How the CMA uses its direct consumer enforcement powers How the Competition and Markets Authority (CMA) uses its direct enforcement powers to investigate and decide upon suspected breaches of consumer law. tag:www.gov.uk,2005:/guidance/selling-products-and-services-complying-with-consumer-protection-law 2025-08-01T00:00:00+01:00 Selling goods and services: complying with consumer law Complying with consumer law when selling or marketing goods, services and digital content. tag:www.gov.uk,2005:/government/publications/dynamic-pricing-tips-for-businesses 2025-06-20T00:00:00+01:00 Dynamic pricing: tips for businesses How businesses can stay on the right side of the law and do right by their customers when using dynamic pricing. tag:www.gov.uk,2005:/government/publications/the-cmas-approach-to-direct-consumer-protection 2025-04-07T00:00:00+01:00 The CMA’s approach to direct consumer protection How the Competition and Markets Authority (CMA) will help grow the economy, by promoting consumer trust and confidence, and deterring poor corporate practices. tag:www.gov.uk,2005:/government/publications/consumer-protection-from-unfair-trading-regulations-traders 2025-04-04T14:00:40+01:00 Consumer Protection from Unfair Trading Regulations - traders: OFT1008 This guidance was intended to help traders to comply with the Consumer Protection from Unfair Trading Regulations 2008 (CPRs). It is replaced by 'CMA207: unfair commercial practices' from 6 April 2025.