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Information from the UK's assay offices giving guidance on the Hallmarking Act 1973.
The CMA’s role in consumer protection and its approach to compliance and enforcement of consumer law.
The Government's Code of Practice for Consumer Internet of Things (IoT) Security for manufacturers, with guidance for consumers on smart devices at home.
How businesses can stay on the right side of the law and do right by their customers when using dynamic pricing.
This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.
How to protect consumers and stay on the right side of consumer law.
How to comply with hallmarking law if your business supplies items described as precious metal (gold, silver, platinum or palladium).
Understanding your responsibilities when selling optional extras to consumers online.
How to meet your consumer law obligations as an unregulated provider of will writing, online divorce and pre-paid probate services.
How to be transparent with consumers and comply with consumer protection law.
Your rights as a passenger when travelling to the European Union.
Information on consumer rights for residents in care homes and their families or other representatives.
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
This sets out best practice principles to ensure retailers' delivery services meet the needs of customers who live in remote communities.
The CMA has produced guidance for traders active in the online mattress sector.
How the Competition and Markets Authority (CMA) uses its direct enforcement powers to investigate and decide upon suspected breaches of consumer law.
Guidance for Trading Standards officers on how to enforce the hallmarking law.
Advice for manufacturers and retailers on footwear labelling.
Explains how public enforcers can use increased powers from the Consumer Rights Act to stop breaches of consumer law.
Principles to help businesses in the online gaming industry comply with consumer protection law.
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