扒哥吃瓜

This accessibility statement applies to the:

• iOS 扒哥吃瓜 One Login app, first released in June 2025聽
• Android 扒哥吃瓜 One Login app, first released in June 2025聽

These apps are run by the Government Digital Service (GDS).聽

We want as many people as possible to be able to use our apps. You should be able to:

• change colours, contrast levels and font size
• zoom in up to 300% without the text spilling off the screen
• navigate most of the app using just a keyboard or speech recognition software
• listen to most of the app using your device鈥檚 screen reader, including VoiceOver and TalkBack

We鈥檝e also made the app text as simple as possible to understand.

has advice on making your device easier to use if you have a disability.

How accessible the iOS app is

We know some parts of the iOS version of the 扒哥吃瓜 One Login app are not fully accessible.

If you鈥檙e using an external keyboard, you may have difficulty using the app because:

• the focus moves to elements that are not interactive before landing on elements you can interact with
• sometimes the focus is not visible on some elements
• the contrast between elements in focus and the background in dark mode is not high enough to be visible to everyone - you can improve this by changing the keyboard focus colour in your device settings
• you might not be able to activate elements in focus with the space bar as usual - you might need to use Control + Tab to move focus into the next section to activate buttons
• the preview you鈥檙e shown when adding a document to the app cannot be scrolled with a keyboard - this means you may not be able to review all the information before agreeing to add the document
• you might see a 鈥楥ontinue in the app鈥� page when signing in and struggle to follow the instructions to 鈥榯ouch and hold鈥� a link

If you鈥檙e using a screen reader, you may have difficulty using the app because:

• the focus sometimes gets stuck on the previous screen - if this happens, you need to use the 2-finger swipe up gesture to start reading the screen again from the top
• some interactive elements are not announced
• the behaviour of some links and buttons which take you out of the app is not announced - this can be disconcerting as it鈥檚 not always clear where the link or button has taken you
• when you鈥檙e signing in, you may have difficulty getting back to the app if an error occurs - you鈥檒l need to use the screen navigation tools in your screenreader to return to the app
• icons are not always announced
• the link to view a document you鈥檝e added to your app is not announced in the same place as it appears on the page
• the button for finding out more about documents does not have a meaningful label
• the instructions about how to scan the chip in your photo ID are not read out in a logical order - as you move through the carousel, you鈥檒l need to swipe up with 2 fingers to start reading from the top of the screen on each slide

If you鈥檝e increased the font size on your device, you may have difficulty using the app because:

• buttons are often fixed to the bottom of the screen and take up a lot of space - this means you may need to do more scrolling that usual to read all the text on a screen
• text that does not fit into the screen is sometimes cut off, so you may not be able to read all the text on some screens
• it might not be clear that you need to scroll to read all the information on the screen
• the instructions for how to scan the chip in your photo ID might be difficult to see - you鈥檒l need to scroll down in each section to see all the text

If you鈥檙e using voice control and you use an authenticator app to sign in, you may need to edit the security code you鈥檝e entered before submitting it to make sure it does not have any spaces

If you鈥檝e turned on the Reduce Motion feature on your device, you may find that some animations still play.

If you鈥檙e using the app in landscape mode, you may find that it sometimes switches to portrait mode even if you have not changed your phone鈥檚 orientation.

How accessible the Android app is

If you鈥檙e using an external keyboard, you may have difficulty using the app because:

• the focus state uses a faint colour change that is not visible for everyone
• you may find that the order in which the focus travels through each page is not consistent - this means navigating through the journey with a keyboard could take longer
• some instructions are not read out in a logical order or the order they appear on the page
• you may find you cannot close the carousel with instructions about how to scan the chip in your photo ID using standard keyboard shortcuts - you鈥檒l need to use Control + Tab to move focus to the back button

If you鈥檙e using a screen reader, you may have difficulty using the app because:

• some page elements are incorrectly announced as being in a list
• some page headings are not announced as headings
• when you鈥檙e signing in to the app, there can be a long wait between entering your security code and being taken to the app home tab - there鈥檚 no announcement during this wait, so the reason for the wait may not be clear to you

If you鈥檙e using dark mode, you may have difficulty seeing green links and buttons. The contrast between the green text and the dark background is not high enough to be visible for everyone.

Feedback and contact information

If you find any problems not listed in this statement or think we鈥檙e not meeting accessibility requirements, contact accessibility-team@digital.cabinet-office.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 鈥榓ccessibility regulations鈥�).

If you鈥檙e not happy with how we respond to your complaint, contact the .

Technical information about the iOS app鈥檚 accessibility

GDS is committed to making this app accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The iOS version of the 扒哥吃瓜 One Login app is partially compliant with the , due to the non-accessible content listed below.聽

Non-accessible content

The iOS app does not fully meet the following WCAG 2.2 criteria:

• 1.3.2 Meaningful Sequence (Level A) - the link to view a document the user has added to their app is not announced in the logical place when using a screen reader
• 1.3.2 Meaningful Sequence (Level A) - instructions about how to scan the chip in a photo ID are not available to screen reader users
• 1.3.4 Orientation (Level AA) - the app sometimes switches between landscape and portrait modes even if the user has not changed their phone鈥檚 orientation
• 1.4.4 Resize Text (Level AA) - labels on buttons spill over the area of the button when font size is increased
• 1.4.10 Reflow (Level AA) - when the font size is increased, not all the content in a screen may be visible and fixed buttons reduce the amount of content visible on screen聽聽
• 1.4.11 Non-text contrast (Level AA) - focus may not be visible for dark mode users who use an external keyboard
• 2.1.1 Keyboard (Level A) - external keyboard users who have an iPhone are not able to follow instructions to 鈥榯ouch and hold鈥� links as there鈥檚 no standard way to perform this action with a keyboard
• 2.1.2 No Keyboard Trap (Level A) - external keyboard users cannot scroll to see the entire preview of the document they鈥檙e adding to the app
• 2.2.2 Pause, stop, hide (Level A) - some animations still play even when a user has turned on the Reduce Motion feature
• 2.4.6 Headings and Labels (Level AA) - the the button for finding out more about documents does not have a meaningful label for screen reader users
• 2.4.7 Focus Visible (Level AA) - when using a screen reader, the focus state sometimes gets stuck in the previous page, and focus state for external keyboard users is not visible enough in dark mode
• 3.3.2 Labels or instructions (Level A) - when using voice control, users who use an authenticator app to sign in can get a validation error because a space character is often introduced when reading the 2FA code
• 4.1.2 Name, role, value (Level A) - interactive elements are not announced when using a screen reader
• 4.1.3 Status messages (Level AA) -聽 there鈥檚 no confirmation message when users have successfully signed out

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that鈥檚 not within the scope of the accessibility regulations

At this time, we have not identified any content that is not within scope of the accessibility regulations.

Technical information about the Android app鈥檚 accessibility

GDS is committed to making this app accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The Android version of the 扒哥吃瓜 One Login app is partially compliant with the , due to the non-accessible content listed below.聽

Non-accessible content

The app does not fully meet the following WCAG 2.2 criteria:

• 1.3.1 Info and Relationships (Level A) - bullet list items are not always announced when using a screen reader
• 1.4.3 Contrast (Minimum) (Level A) - focus state for external keyboard users and green text for dark mode users do not have a high enough contrast
• 2.1.1 Keyboard (Level A) - keyboard users need to use an unusual keyboard shortcut to close the carousel with instructions about how to scan the chip in a photo ID
• 2.4.3 Focus Order (Level A) - when using a screen reader, the focus state does not always read out instructions in a correct or logical order
• 2.4.7 Focus Visible (Level AA) - focus state for external keyboard users is not visible enough and does not travel through every page in a consistent way聽
• 4.1.2 Name, role, value (Level A) - sign out state, headings and notifications are not announced when using a screen reader
• 4.1.3 Status Messages (Level AA) - there鈥檚 no confirmation message when users have successfully signed out

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that鈥檚 not within the scope of the accessibility regulations

At this time, we have not identified any content that is not within scope of the accessibility regulations.

What we鈥檙e doing to improve accessibility

We鈥檒l update this page when issues are fixed or we expect them to be fixed. We鈥檒l also update it when new problems are identified.

The 扒哥吃瓜 One Login accessibility team is constantly monitoring the evolving area of app accessibility auditing and how the WCAG criteria apply to apps. 扒哥吃瓜 One Login is committed to user research and welcomes comments or feedback from all users.

How we prepared this accessibility statement

This statement was last updated in January 2026. We鈥檒l review and update it at least every 12 months.

The accessibility of the 扒哥吃瓜 One Login app was last tested in September 2025. Testing was carried out by accessibility experts in GDS. They ran manual testing with device accessibility features to check a user鈥檚 ability to complete the identity proving journey on iOS and Android. All parts of the app journey were tested.