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Quantitative research exploring customers’ views on the existing tax adviser authorisation process and potential changes to this process.
Quantitative research with customers who use a tax adviser to explore…
Research with individuals and small businesses to explore customer experiences of receiving a penalty or a penalty suspension.
Prepared by Verian for HMRC Authors: Alice Coulter, Amy Busby, Sophie…
Qualitative research with small and mid-sized businesses exploring experiences of accessing HMRC online services and understanding login requirements.
Qualitative research with small and mid-sized businesses to understand…
Qualitative research to understand Social Media Content Creators.
Qualitative research exploring small businesses’ suspected tax evasion behaviours.
Findings cover the first 2 waves of a multi-wave survey with tax agents tracking how they are preparing themselves and their clients for Making Tax Digital
Research to evaluate the effectiveness of the 2024 to 2025 Digital Channel Shift advertising campaign.
Quarterly results from The Financial Survey of Pension Scheme (FSPS) including memberships, income and expenditure, assets and liabilities.
Data on amusement permits, bingo clubs and bookmaking office licences, as well as the number of people employed in the gambling sector and annual gambling turnover.
HMRC commissioned Verian to undertake research with recipients of offshore income to explore their views about the current offshore penalties regime.
Qualitative research report to evaluate the notification of uncertain tax treatment policy.
An evaluation report summarising the evidence and conclusions of HMRC's evaluation of Uncertain Tax Treatment notification policy.
This report describes the main findings from the department's 2024 customer surveys with Individuals.
This report describes the main findings from the department's 2024 Agents, Small and Mid-Sized Businesses Customer Survey.
Qualitative research exploring the experiences of businesses preparing for the Northern Ireland Protocol and trading under it.
Research to understand businesses' awareness and responses to changes in customs processes, linked to staged customs controls from January 2021.
HM Revenue and Customs statistics relating to the direct effects of illustrative tax changes.
HM Revenue and Customs (HMRC) statistics and methodological annexes relating to measuring tax gaps.
Ethnographic research with small and medium-sized businesses (SMEs) to understand how tax aligns with the day-to-day running of businesses.
Research exploring wealthy customers’ views on links between their personal and mid-sized business tax compliance behaviours
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